Terms & Conditions
Terms & Conditions
All goods are sold on the Company's standard terms and conditions of sale
Definitions:
In these conditions, the following expressions shall have the following meanings: “The Company” means Best Choice Group UK LTD. “The Customer” means the person, firm, company, or organization specified in the order or being a party to any contract to which these terms and conditions apply. “The Goods” means the goods (including any installment of the goods or any part of them) which the company is to supply in accordance with these terms.
Payment:
You, the customer, are required to pay for all goods on receipt, unless alternative arrangements have been agreed.
The company reserves the right to withdraw the supply of goods when an account is not settled by the due date and will hold all goods ordered until the appropriate payment is received. If our bank returns a cheque, the customer will be automatically debited with a £10 charge for administration. Any credit card payments will incur a 3% of transaction value surcharge.
Retention of Title:
It is a condition of the contract that the goods shall remain the property of the Company, a division of the Company, and shall not pass to the customer until the company has received in cash or cleared funds payment in full for the goods or any other monies outstanding. Any risk of damages or loss to the goods shall pass to the customer on delivery. Until such time as the property in the goods passes to the customer, the customer shall hold the goods properly stored, protected, and insured. Until the property in the goods passes to the customer, the company shall be entitled at any time to recover the goods and may enter upon the customer’s premises where the goods are stored and repossess the goods.
Delivery:
Carriage is included in the price and undertaken by the company's own vehicles. Free carriage is subject to the company’s minimum order requirement for your area being met. If you, the customer, are unsure of your minimum order requirement, please contact the company.
Pricing:
The prices shown in the company’s PLOF are correct at the time of going to press, but the company reserves the right to change prices at any time without prior notice. It must be accepted that goods will be invoiced at prices prevailing at the date of order. All products are subject to V.A.T at standard rate (except for sanitary products where a 5% rate applies and a zero rate applies to nappies and certain food lines). All products are subject to availability E. & O.E.
Claims:
In the event of non-delivery, shortages, or damages, please inform the company within 3 days of delivery. Any claims made after this may not be processed.
Force Majeure:
The Company should not be liable for failure to deliver the goods or for failure to comply with the contract in any other respect by reason of force majeure or any circumstance, however arising outside the reasonable control of the company, including, but without limitation to the generality of the foregoing, any industrial action, strikes, lock-outs, shortages of labour, breakdown of machinery, non-availability of supplies of stock, materials or parts, delay in delivery to the company of goods or materials, civil commotion, riots, war, breaking off of diplomatic relations, fire, explosion, accident, sabotage, storm, flood, earthquake, fog, subsidence, pestilence or epidemics, or compliance with any directive request or order of any person with actual or apparent governmental authority, Government action or legislation or regulation, or any act of God and inability to obtain fuel, power or transportation. Such failure shall not affect the obligation of the customer to pay for goods already delivered. In the event that such circumstances shall continue for an unbroken period of sixty days, the company shall have the right by notice in writing to terminate the contract or contracts in question to the extent that they shall not have been performed.
Security
We have an IT specialist on site who ensures the appropriate measures are in place to secure all our data. Our network is protected, backed up and monitored on a daily basis to ensure data is secure and systems are protected.
Regular reviews take place internally to ensure your data is being managed appropriately by our staff members.
Where your data is stored or processed by an external party, we conduct comprehensive checks and ensure a privacy contract is in place with every service provider who would have access to our stored data.
Your information may need to be shared or disclosed to the police, regulatory bodies or legal advisors without your consent. In all other instances, we will ensure we have your confirmed consent.
All emails you receive from us will come from an email address ending in bestchoicewholesale.com. If you receive an email claiming to be from Best Choice Wholesale which looks suspicious and potentially fraudulent, please let us know.
If you register to use our online ordering facility, you agree to keep your password confidential and must not disclose or share it. You will be held responsible for all activities that occur under the use of your password. If you suspect your password may have been used fraudulently or may have been accessed by an authorised user, please contact Best Choice Wholesale who will arrange for your password and login details to either be deactivated or changed. We reserve the right to suspend your password should we believe there has been a misuse or breach of security. On re-activation we may ask you to verify your identity before providing the password and login details.
Updating your information
You can, at any time contact us to update your data. If we find your data to be inaccurate or incorrect, we will make every effort to update it through various sources available to us.
Know your rights
You have the right to request us to stop using your personal data, however there is certain data that we do require in order to continue a trading relationship with you. If you feel the need to request us to stop using your data, you can contact us.
You also have the right to request a copy of the data we hold on you. This will be provided free of charge within 1 month of your request. Please apply in writing to The Data Protection Officer, Best Choice Group UK LTD, Unit 5, Sheepscar House, 15 Sheepscar St S, Leeds, LS7 1AD. Please provide proof of your identity along with a detailed description of what data you require.
Should you believe Best Choice is not processing your data in the correct manner and has not handled your complaint or actioned your request effectively regarding your data you have the right to lodge a complaint with the ICO (Information Commissioner’s Office) on 0303 123 1113.
Setting up your Online Account